Constructors.ie (operated by Viable Media LTD, "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our contractor directory, or submit quote requests to verified tradespeople listed on our platform.
1. Information We Collect
Depending on how you interact with our platform, we collect different types of personal and business information:
For Homeowners & Directory Users
When you submit a "Request a Quote" form on a contractor listing, we collect:
Your full name
Your email address
Your phone number
Details about your construction or renovation project
Any attached files, images, or PDF specifications you upload
For Businesses & Contractors
When you apply to list your business or manage your listing, we collect:
Company name and registration details
Contact information (email, phone, address)
Website URL and social media profiles
Certifications, insurance proof, and trade categories
Company story copy, founder details, and gallery photos
2. How We Use Your Information
We process your information for the following business purposes:
Forwarding Quote Requests: When a client requests a quote, we write the lead to our Firestore database and immediately dispatch notification emails to both the client and the contractor, facilitating direct contact.
Directory Display: We display verified business profile details to help homeowners locate the right contractor.
Communications: We send welcome emails, payment receipts, listing approval notices, and transactional alerts via Brevo SMTP.
Security and Optimization: We analyze search metrics, listing page views, and user feedback to prevent fraud, fix technical bugs, and optimize site speeds.
3. Data Sharing & Third-Party Services
We do not sell or rent your personal information to third parties. We share your information only as described below:
Brevo SMTP
Used to dispatch client confirmations and admin alerts securely. All email communications are routed through Brevo.
Stripe
Handles all subscription transactions and billing details. We do not store raw credit card details on our servers.
Firebase (Google Cloud)
Our databases (Firestore) and user authentication run on Firebase, fully encrypted at rest and in transit.
Bunny CDN
Homeowner quote attachments (images and PDFs) are uploaded and served via Bunny CDN to maximize upload speeds and security.
4. Your Rights under GDPR
If you reside in the European Economic Area (EEA), you have the following data protection rights:
The right to access, update, or delete the information we have on you.
The right of rectification if your information is inaccurate.
The right to object to our processing of your personal data.
The right to withdraw consent at any time where we relied on your consent to process your information.
